Michigan

(810) 292-0301

Ohio

(419) 405-8182

IT'S YOUR HEATING & COOLING GUY

FREQUENTLY ASKED QUESTIONS

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Trusted by Local Homeowners
Servicing All Makes & Models
Experienced Technicians
Fast, Reliable Service

Got HVAC Questions? Your Guy Has Answers!

We’ve rounded up the questions we hear most from homeowners across East Central Michigan and Northwest Ohio. Furnace acting up, AC on its last legs, or just curious about who we are and how we work? You’ll find straight answers right here. And if your question isn’t on the list, give us a call. That’s what we’re here for!

HEATING

Age and repair history are the biggest clues.

If your furnace is over 15 years old, needs frequent repairs, or your energy bills keep climbing, replacing it is usually the smarter move.

The most common causes are a dirty air filter, a thermostat setting issue, or a problem with the ignitor or flame sensor.

Start by checking your filter and making sure your thermostat is set to heat.

If that doesn’t do it, give us a call and we’ll get it figured out.

Check your thermostat, breaker, and air filter first, since those are quick fixes you can handle on your own.

If your heat still won’t kick on, call us.

We offer 24/7 emergency heating repair across Michigan and Ohio, so you won’t be stuck waiting until morning.

We recommend a professional furnace tune up once a year, ideally in the fall before the cold hits.

Annual maintenance catches small problems early, keeps your system running efficiently, and helps it last longer.

For more information on furnace maintenance tips, head on over to our blog: Top 10 Essential Furnace Maintenance Tips.

Yes! We install, repair, and maintain heat pumps and water boilers along with furnaces.

We also install ductless mini splits, which can handle both heating and cooling for rooms that are tough to keep comfortable.

COOLING

Low refrigerant, a dirty air filter, a clogged outdoor coil, or a failing capacitor are the usual suspects.

Swap out your filter and make sure nothing is blocking your outdoor unit.

If it’s still blowing warm air, our techs can diagnose the problem and get you cool again, often with same day service.

Most central AC units last around 12 to 15 years with regular maintenance.

Units that skip annual tune ups tend to wear out sooner and cost more to run.

If yours is getting up there in age, we’ll take a look and give you an honest answer on whether to repair or replace it.

Ductless mini splits are a great fit for homes without ductwork, additions, garages, finished basements, or any room that never seems to stay comfortable.

They heat and cool, and they let you control the temperature room by room.

We’ll help you figure out if one makes sense for your space.

Fall and spring are usually the best times, since you’re not stuck sweating it out during a heat wave.

Planning ahead also gives you time to compare options and look into financing.

Around 78 degrees when you’re home is a good balance of comfort and energy savings.

Bumping it higher when you’re away can save even more.

A smart thermostat makes this easy, and we install and set those up too.

INDOOR AIR QUALITY

Start with the basics by changing your air filter regularly and keeping your ducts clean.

After that, products like media air cleaners, UV lights, humidifiers, and dehumidifiers can make a big difference.

We’ll recommend what actually fits your home, not a bunch of stuff you don’t need.

Most homes do well with duct cleaning every 3 to 5 years.

You might need it sooner if you have pets, recently remodeled, or notice dust building up fast.

Clean ducts mean better airflow and less dust and debris floating around your home.

For more information, check out our blog: The Importance of Regular Duct Cleaning.

It depends on the season, and a lot of homes benefit from both.

Michigan and Ohio winters bring dry air that causes static, dry skin, and cracked wood floors, which a whole home humidifier helps with.

In the summer, a dehumidifier keeps your home from feeling sticky and damp.

Yes. UV lights installed in your HVAC system help cut down on mold and bacteria growing on your coils.

They’re a low maintenance add on that keeps your system cleaner and your air fresher.

Lint buildup is a common cause of dryer fires, and it makes your dryer work way harder than it should.

If your clothes are taking longer to dry or your dryer feels extra hot, it’s probably time for a dryer vent cleaning.

MAINTENANCE PLANS

Our It’s Your Maintenance Plan includes two seasonal tune ups a year, one for heating and one for cooling.

Members also get priority service, 10% off all repairs, and 5% off all replacements.

Plans start at $99 a year.

For most homeowners, yes.

Regular tune ups keep your system running efficiently, catch problems before they turn into expensive breakdowns, and help your equipment last longer.

Add in priority service and member discounts, and the plan can easily pay for itself.

Nope! Once you sign up, your plan doesn’t expire and your price never goes up.

Just give us a call or visit our Maintenance Plans page to get started.

We’ll get your first tune up on the calendar right away.

SCHEDULING, PRICING, & SERVICE AREA

We serve homeowners throughout East Central Michigan and Northwest Ohio.

Our Michigan location is at 1717 Bancroft St in Port Huron, and our Ohio location is at 18909 W. State Route 51 in Elmore.

Not sure if you’re in our area? Visit our Service Area page, or give us a call and we’ll let you know.

Yes. HVAC problems don’t wait for business hours, and neither do we.

Call our Michigan line at 810.292.0301 or our Ohio line at 419.405.8182 any time, day or night.

In a lot of cases, yes! We offer same day appointments when available.

You can call us or schedule online through our website.

Yes. We offer low interest financing with flexible monthly payments, so you can get the comfort you need now without paying it all upfront.

You can apply right on our Financing page.

We sure do.

If another company told you that you need a new system or a big repair, we’ll take a look and give you an honest second opinion at no cost.

ABOUT US

We’ve been keeping homes comfortable since 2001.

We’re a family owned and operated company led by owner Jeff Mraovich, and we’re proud to serve our neighbors in Michigan and Ohio.

We believe in honest recommendations, upfront pricing, and getting the job done right the first time.

We’ve been voted Best of the Blue Water Area multiple years running, and we treat every customer like a neighbor.

We service virtually all makes and models, including Carrier, Lennox, Trane, Goodman, Rheem, Bryant, Amana, American Standard, York, and Daikin.

New system or 20 years old, we can work on it.

Yes. We provide heating and cooling services for both homes and businesses throughout Michigan and Ohio.

Yes! Along with heating and cooling, we offer generator services so your home stays powered when the grid goes down.

Comfort Starts Here

Your Local Heating & Cooling Guys Are Here to Help

Whether you need a quick repair, routine maintenance, or a new system, count on our team for honest recommendations, reliable service, and quality work at a fair price.

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